Case Study #1 - Testing Managed Services
Testing Services
Engagement Overview
AJQ Technology has provided delivery, development & managed testing services to an investment solutions company for over seven years with testing managed via an annual rolling agreement, and development and delivery services provided for project related requests ranging from project delivery aligning with agile principles, solution architecture, industry compliance alignment and data migration projects. Services are delivered on a time-and-materials basis and support all software initiatives across the client’s delivery pipeline. AJQ’s role has included the alignment to an Agile manual testing, automation testing, and test management services.
Services have been delivered with a focus on Sydney based team members, working alongside the client located in the Sydney CBD, with technical SMEs and specialists available for face-to-face engagements, however with a Singapore team able to support projects that increase the daily availability and throughout.
Scope & Complexity
Within the testing space, AJQ provides testing services across multiple enterprise platforms, including adviser and customer portals, product lifecycle systems, and financial reporting platforms. The engagement supports:
- End-to-end testing across new product development initiatives
- Regression and upgrade testing for annual platform service packs
- Testing of unit pricing platforms and year-end financial statement processes
- Sydney based teams with support from Singapore team members
Delivery of testing services occurs within a multi-vendor environment, with AJQ working alongside the client and external development partners operating across multiple regions. The engagement operates within a highly regulated environment, subject to formal audit and assurance requirements.
Our Project Managers and Delivery Leads work on projects that range from full end-to-end products rolled out from managing the initial RFQ and vendor assessments, through to industry APRA approval and Production go live – and also smaller technical projects working alongside other development partners on a daily basis. Within these engagements, solution architects have been engaged from the outset to ensure solutions fit APRA’s CPS234 requirements on security.
Our development team have built robust .Net automation bots that run daily over the last 3 years to cover operational tasks to assist the client Ops teams – which has saved significant time and delivered high rates of customer satisfaction
Technologies & Tools
- Jira and Zephyr for test management and reporting
- Confluence for documentation and audit artefacts
- Playwright-based automation testing frameworks
- PowerShell for automated testing of portal components
- .Net automated bots delivering operational benefit.
Outcomes Achieved
- Consistent delivery of testing services across complex financial platforms
- Improved quality outcomes through structured test management and automation
- Effective collaboration across internal and external delivery partners
- Sustained compliance with audit and APRA governance requirements